My principles

Fostering teamwork and open communication to drive successful project outcomes.

Customer Focus

Adaptability

Collaboration

Embracing change and continuously improving processes to stay ahead in a dynamic business environment.

Putting the needs and satisfaction of customers at the forefront of every decision and action.

Charles P. O'Leary, CSM/CSPO

Summary:

Highly skilled Scrum Master with a passion for Agile, a results-driven professional with over 15 years of experience. Demonstrated expertise in Agile principles and practices, such as control charts, facilitating ceremonies, promoting open communication, and applying various agile techniques. Strong analytical skills for data-driven decision-making and a track record of optimizing workflows to deliver high-value solutions. Adept at coaching teams, fostering a culture of continuous learning, and achieving operational excellence through agile practices.

Key Skills:

• Expert in Agile Principles and Practices

• Strong Facilitation Skills

• Excellent Communication

• Servant Leadership

• Continuous Improvement

• Collaborative Mindset

• Time Management

• Applying Scrum, Kanban, and Lean methodologies

• Data interpretation and actionable insights

• Project management and stakeholder coordination

• Focus on Metrics and Data

• Customizing Jira workflows and boards

• Configuring Jira dashboards and reports

• Implementing and analyzing control charts

• Troubleshooting Jira issues

• Remote work experience with global teams

Certifications:

• Certified Scrum Master (CSM) – Current through 2025

• Certified Scrum Product Owner (CSPO) – Current through 2025

Other Experience:

• Senior Software Engineer – SQA

• Senior SQA Analyst/Technology Integration Manager

• Manager of SQA

• Director of SQA