My principles

Fostering teamwork and open communication to drive successful project outcomes.

Customer Focus

Adaptability

Collaboration

Embracing change and continuously improving processes to stay ahead in a dynamic business environment.

Putting the needs and satisfaction of customers at the forefront of every decision and action.

Charles P. O'Leary, CSM/CSPO

Summary:

Highly skilled Scrum Master with a passion for Agile, a results-driven professional with over 15 years of experience. Demonstrated expertise in Agile principles and practices, such as control charts, facilitating ceremonies, promoting open communication, and applying various agile techniques. Strong analytical skills for data-driven decision-making and a track record of optimizing workflows to deliver high-value solutions. Adept at coaching teams, fostering a culture of continuous learning, and achieving operational excellence through agile practices.

Key Skills:

• Expert in Agile Principles and Practices

• Strong Facilitation Skills

• Excellent Communication

• Servant Leadership

• Continuous Improvement

• Collaborative Mindset

• Time Management

• Applying Scrum, Kanban, and Lean methodologies

• Data interpretation and actionable insights

• Project management and stakeholder coordination

• Focus on Metrics and Data

• Customizing Jira workflows and boards

• Configuring Jira dashboards and reports

• Implementing and analyzing control charts

• Troubleshooting Jira issues

• Remote work experience with global teams

Certifications:

• Certified Scrum Master (CSM) – Current through 2025

• Certified Scrum Product Owner (CSPO) – Current through 2025

Relevant Experience:
Senior Scrum Master

• Increased team productivity and efficiency

• Improved team learning and development

• Participated in SAFe PI Planning

• Facilitated Agile ceremonies for 4 Scrum teams.

• Coached team members and Product wners on Agile methodologies, resulting in improved performance and customer satisfaction.

• Collaborated with stakeholders to prioritize product backlog items and ensure clear requirements.

• Monitored team metrics and provided status updates to senior management.

• Championed a culture of continuous improvement and innovation.

Senior Scrum Master

• Led 2 cross-functional Scrum teams in Agile practices.

• Facilitated Agile ceremonies and removed impediments.

• Coached team members on best practices, enhancing team performance.

• Prioritized product backlog items with stakeholders.

• Tracked team metrics and reported progress to senior management.

Senior Scrum Master/Product Owner

• Led 3 Scrum teams in developing new software products.

• Prioritized work and maintained backlog, ensuring alignment with expectations.

• Collaborated with Product Management on vision and roadmap.

• Utilized Jira to create dashboards for Product and Engineering management.

• Coached teams and Product team on Agile and Scrum practices.

• Managed remote team members across multiple locations.

Other Experience:

• Senior Software Engineer – SQA

• Senior SQA Analyst/Technology Integration Manager

• Manager of SQA

• Director of SQA8